CONTACT / FAQ's

MARKETING

All inquiries directed towards marketing, events, or if you are a blogger looking to collaborate, please contact us via marketing@theillusionistdistillery.com

RETAIL & GASTRONOMY

Inquiries regarding retail or gastronomy, please contact us via sales@theillusionistdistillery.com

EXPORT

For all export related inquiries, please contact us via export@theillusionistdistillery.com 

For all other inquiries, feel free to use the form below.

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FAQ's - PRODUCT

All ingredients used to craft the Illusionist Dry Gin end product, are of 100% organic origins. From the source, through production, storage and shipping, each step is carefully monitored to ensure only organic goods are utilized. 

Our organic certification has been stamped with approval by an independent inspection body QAL with the code ÖKO-060.

The Illusionist Dry Gin is an unfiltered gin, and thereby vegan. 

If you want to dispose of the empty bottle properly, please recycle and discard in the white glass container. The bottles are glass, and have a special matte black coating, but otherwise the glass itself is clear.

If you would otherwise like to repurpose the bottle, upcycling is the way to go! You can build your own lampshade, soap dispenser, remodel the bottle as a flower vase, or simply use it as a vessel for your olive oil.

Our Illusionist Dry Gin is already rather floral and fruity, and so we recommend choosing a tonic that is slightly more neutral in flavour. For example, Fever-Tree Indian Tonic, Fever-Tree Mediterranean Tonic, Schweppes Dry Tonic, or Fentimans Connoisseurs Tonic.

As for garnish, you can't go wrong with adding a citrus zest from orange, grapefruit or lemon and a rosemary sprig.

FAQ's - SHOP

We offer free shipping throughout Germany. The delivery can take up to 3 business days with our service provider DPD. As soon as your order is processed, you will receive an email with the corresponding tracking number to your shipped goods.

Due to international regulations, we can only ship within Germany. 

We currently do not operate an on-site store for pickups, however you may call in advance to organize a pickup, under +49 (0) 89 1500 184 0. Alternatively, if you're a local in Munich, feel free to drop by Curtain Call Bar in Glockenbach to purchase any Illusionist Dry Gin products of your choice.

We accept the following payment options: Paypal, Credit Card, Google Pay, Sofortüberweisung and Apple Pay.

Please apply the discount code in the checkout process. Once you are in the checkout page, there is a field to add your code - this will automatically update the value of your shopping cart.

You don't have a discount code? Make sure you subscribe to our newsletter for exclusive deals and promotions. 

Changes or cancellation to an order may still be processed as long as the goods have not left the warehouse. To avoid any complications, please e-mail us at info@theillusionistdistillery.com as soon as possible, preferably within one day once you have completed the order. 

If your bottle of Illusionist Dry Gin was damaged in transit or you are not satisfied with the product for any other reason, you have 14 days to return your order to us. Click on this link https://theillusionist-gin.shipping-portal.com/rp/ to be guided through our returns process.