MARKETING
All inquiries directed towards marketing, events, or if you are a blogger looking to collaborate, please contact us via marketing@theillusionistdistillery.com
SALES
Inquiries regarding retail or gastronomy, please contact us via sales@theillusionistdistillery.com
EXPORT
Inquiries regarding export and distribution, please contact us under export@theillusionistdistillery.com
You have an issue with your online order or any general inquiries, then please use the form below.
FAQS - PRODUCT
The Illusionist Dry Gin is an unfiltered gin, and thereby vegan.
If you want to dispose of the empty bottle properly, please recycle and discard in the white glass container. The bottles are glass, and have a special matte black coating, but otherwise the glass itself is clear.If you would otherwise like to repurpose the bottle, upcycling is the way to go! You can build your own lampshade, soap dispenser, remodel the bottle as a flower vase, or simply use it as a vessel for your olive oil.
Our Illusionist Dry Gin is already rather floral and fruity, and so we recommend choosing a tonic that is slightly more neutral in flavour. For example, Fever-Tree Indian Tonic, Fever-Tree Mediterranean Tonic, Schweppes Dry Tonic, or Fentimans Connoisseurs Tonic.
As for garnish, you can't go wrong with adding a citrus zest from orange, grapefruit or lemon and a rosemary sprig.
FAQS - SHOP
- Germany: We ship within Germany with DPD. The shipping costs are €3.90 per order. Free shipping is available for orders over €49.00. Delivery may take up to 3 working days.
- Austria: We ship to Austria with Post AG. The shipping costs are €3.90 per order. Free shipping is available for orders over €49.00. Delivery may take up to 3 working days.
- France: Orders are shipped from our warehouse in Belgium via UPS. The shipping costs are €3.90 per order. Free shipping is available for orders over €67.50. Delivery may take up to 7 working days.
- Netherlands: Orders are shipped from our warehouse in Belgium via UPS. The shipping costs are €3.90 per order. Free shipping is available for orders over €67.50. Delivery may take up to 7 working days.
- Denmark: Orders are shipped from our warehouse in Belgium via UPS. The shipping costs are €3.90 per order. Free shipping is available for orders over €67.50. Delivery may take up to 7 working days.
- Belgium: Orders are shipped from our warehouse in Belgium via UPS. The shipping costs are €3.90 per order. Free shipping is available for orders over €67.50. Delivery may take up to 7 working days.
Due to tax regulations, we currently cannot ship to other countries. However, we will gradually expand our delivery area.
We currently do not operate an on-site store for pickups, however you may call in advance to organize a pickup, under +49 (0) 89 1500 184 0. Alternatively, if you're a local in Munich, feel free to drop by Curtain Call Bar in Glockenbach to purchase any Illusionist Dry Gin products of your choice.
We accept the following payment options: Paypal, Credit Card, Google Pay, Sofortüberweisung and Apple Pay.
Please apply the discount code in the checkout process. Once you are in the checkout page, there is a field to add your code - this will automatically update the value of your shopping cart.
You don't have a discount code? Make sure you subscribe to our newsletter for exclusive deals and promotions.
Changes or cancellation to an order may still be processed as long as the goods have not left the warehouse. To avoid any complications, please e-mail us at info@theillusionistdistillery.com as soon as possible, preferably within one day once you have completed the order.
In case of loss or a defective delivery, or if you wish to exercise your right of withdrawal - click here.
